Refund Policy
- Eligibility:
- Refunds are available for items returned within 14 days of delivery.
- Items must be unused, unworn, and in original packaging with all tags attached.
- Refund Process:
- Initiate a refund request through your account or contact customer service.
- Once approved, ship the item back to our designated return address.
- We'll inspect the item upon receipt to ensure it meets return conditions.
- Refund Methods:
- Original payment method will be refunded for card/UPI transactions.
- Store credit option available for faster processing.
- Bank transfers used for COD orders.
- Processing Time:
- Refunds are typically processed within 5-7 business days after receiving the returned item.
- Additional 2-5 business days for the amount to reflect in your account, depending on your bank.
- Exceptions:
- Customized or personalized items are not eligible for refunds unless defective.
- Sale items may be subject to different refund terms, as specified during purchase.
- Defective Items:
- Full refund or replacement offered for items received damaged or defective.
- We cover return shipping costs for defective items.
- Cancellations:
- Orders can be cancelled for full refund if not yet shipped.
- Cancellation fees may apply for orders in advanced stages of processing.
