Shipping Policy:

1. Processing Time:
   • Orders are typically processed within 1-2 business days.
   • During peak seasons, processing may take up to 3-4 business days.
2. Shipping Methods:
   • Standard Shipping: 5-7 business days
   • Express Shipping: 2-3 business days
   • Next Day Delivery: Available for select pin codes
3. Shipping Costs:
   • Calculated at checkout based on location and chosen method.
   • Free shipping on orders above ₹1000 (standard shipping only).
4. Delivery Areas:
   • We ship to most locations within India.
   • Some remote areas may have longer delivery times or additional charges.
5. Order Tracking:
   • Tracking information provided via email once the order is dispatched.
   • Real-time tracking available through your account on our website.
6. International Shipping:
   • Currently not available. We only ship within India.

Return Policy:

1. Return Period:
   • 30 days from the date of delivery for most items.
   • 7 days for electronics and appliances.
2. Condition of Returns:
   • Items must be unused, unworn, and in original packaging with all tags attached.
   • Products should be in resalable condition.
3. Return Process:
   • Initiate returns through your account or contact customer service.
   • Print the provided return label and securely pack the item.
   • Drop off the package at the nearest courier partner location or schedule a pickup.
4. Non-Returnable Items:
   • Personalized or custom-made products
   • Intimate wear and swimwear
   • Perishable goods
5. Return Shipping:
   • Free returns for size exchanges or defective products.
   • Customer bears the cost for other returns unless otherwise stated.
6. Refunds:
   • Processed within 5-7 business days after receiving and inspecting the returned item.
   • Original payment method will be refunded.
   • Store credit option available for faster processing.
7. Exchanges:
   • Available for size/color changes, subject to stock availability.
   • Process similar to returns, but specify the desired replacement during initiation.
8. Damaged or Defective Items:
   • Report within 48 hours of delivery.
   • We'll arrange a free return and send a replacement at no extra cost.